We can provide a range of services to help you comply with legislation and fulfil your members’ expectations. We can act as your pension department, dealing directly with your members, or we can simply provide back-office support. Either way our pension administration service can be tailored to suit you.

Our pension administration service has been assessed to the standards of ISO 9001:2000, and we regularly resubmit our systems to quality audits carried out by external quality assessors. Furthermore our systems are regularly reviewed by our own quality management team, and they are also subjected to approval by our clients.

Our pension administration service comprises the following services and systems:

• Maintenance of membership records
• Benefit calculation
• Pension payment
• Trustee services, including banking, reports, and attendance at meetings
• Compliance and regulatory reporting
• Member services, including help lines, communications, and benefit statements