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Giving you control over all your global insurance programme
Specialist teamUnlike our major competitors, the vital function of monitoring and managing our clients’ insurance programmes is undertaken by a specialist multi-national and multi-lingual team.
The London-based Global Support Team’s sole function is to provide international insurance programme management. This specialist focus enables them to give wide-ranging practical advice on local insurance market issues and share best practice, including legislation and technical matters.
These are key factors in successful programme design and provide for a more alert and responsive service, for example policy issuance, premium tax and premium allocation and payment.
Tailored service agreement
We recognise that each client has distinctive requirements and, rather than impose a standard service agreement, we work with them to understand their needs.
Service protocol documents are then drawn up to reflect these precise requirements and kept under the spotlight through regular reviews to ensure that service standards are maintained and driven up across the world.
